Fees, subscriptions, friction or worse defaults tilt the product toward extraction.
What you can do
Compare final checkout totals, not headline fares. Keep the fee breakdown and booking reference if a charge appears after the initial price.
InvestigationOpen investigationReviewed
Travel · Booking platform
Ryanair
The CMA is investigating a family-seat fee and whether it was clear in the early total price shown to UK customers.
- Stage 2Hard to leave
- Stage 3Cashing in
- Stage 4Nobody wins