Fees, subscriptions, friction or worse defaults tilt the product toward extraction.
What you can do
Review every fee line before paying. Keep the advertised fare, final breakdown and refund terms together in case a charge or benefit is disputed.
SettlementSettlementReviewed
Travel · Booking platform
Hopper
The FTC alleged Hopper pre-selected optional-looking fees and misrepresented some travel-product benefits; the companies agreed to a $35 million settlement.
- Stage 2Hard to leave
- Stage 3Cashing in
- Stage 4Nobody wins