Fees, subscriptions, friction or worse defaults tilt the product toward extraction.

What you can do

Before joining, compare the minimum total cost with the monthly headline price and record the renewal term. If already subscribed, save the offer and cancellation confirmation before disputing a charge.

The evidence

Case file 52 · 25 August 2026The monthly price hid a twelve-month lock-in.Australia’s Federal Court found eHarmony misled consumers about subscription prices, duration, cancellation and renewals that could cost far more than the first term.1 source · Read the case file →

Other subscription records