Fees, subscriptions, friction or worse defaults tilt the product toward extraction.

What you can do

Keep notices about service changes with your original plan details. Review the current tier before renewal rather than treating a changed service as the same deal.

The evidence

Case file 36 · 30 June 2026The ad-free stream became another monthly upgrade.Australia’s consumer regulator alleges Amazon relied on unfair Prime contract terms to add advertising to Prime Video, then asked subscribers to pay extra to keep the service ad-free. The claims have not been decided by a court.1 source · Read the case file →

Other subscription records